Privacy Policy
Last updated: January 2026
My Employee Group Benefits Inc. ("we", "us", "our") is committed to protecting the privacy of the personal information entrusted to us by clients, plan members, prospective clients, and visitors to this website. This policy describes how we collect, use, disclose, and protect personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
1. Information we collect
We collect personal information that is reasonably necessary to provide group benefits brokerage and administration services. This may include:
- Contact information (name, business email, phone number, mailing address)
- Employer information (legal name, industry, size, benefits plan details)
- Plan member information collected on behalf of our employer clients (limited to what is required to administer the plan)
- Communication records (emails, call notes, meeting summaries)
- Standard web analytics (pages visited, approximate region, device type) when you use this website
2. How we use personal information
- To respond to inquiries and provide the services requested by our clients
- To place and administer group benefits coverage with insurance carriers on behalf of our employer clients
- To communicate updates, renewals, regulatory notices, and educational material related to active engagements
- To meet legal, regulatory, and audit obligations applicable to licensed insurance intermediaries in Ontario
3. When we share personal information
We share personal information only as necessary to provide the services we have been engaged to provide, or as required by law:
- With insurance carriers, third-party administrators, and reinsurers involved in quoting and managing coverage
- With service providers who support our operations (such as secure document storage and email systems) under written confidentiality obligations
- With regulatory authorities where required by law
- We do not sell personal information, and we do not share it for unrelated marketing purposes
4. How long we keep information
We retain personal information only for as long as needed to provide services, meet legal and regulatory record-keeping requirements, and resolve any disputes. Records related to active or recently closed engagements are retained for a minimum of seven years, in line with guidance issued by the Financial Services Regulatory Authority of Ontario.
5. How we protect information
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encrypted storage and transmission, employee confidentiality agreements, and ongoing privacy training.
6. Your rights
Subject to applicable law, you have the right to access the personal information we hold about you and to request correction of information you believe to be inaccurate. To make such a request, or to ask any question about how we handle personal information, please contact our Privacy Officer:
Privacy Officer
My Employee Group Benefits Inc.
Suite 410, 5310 Explorer Drive, Mississauga, ON L4W 5L8
Email: privacy@myemployeegroupbenefits.com
7. Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when the most recent revision was made. Material changes will be communicated to active clients directly.